We know that if you contact Finbarr Murphy Solicitors, it’s because you need our help. We promise that you will be able to talk to an experienced legal professional on the day you contact us. We will guide you through the next steps you need to take and arrange an appointment to see you as soon as necessary, even if that’s outside the normal working day.
Telephone 021 4273472 or email firstname.lastname@example.org for an appointment.
We are located in the centre of Cork city at 8 Washington Street, near the Grand Parade end. Our receptionist Evelyn Murphy works office hours 9.15am to 12.45pm and 2pm to 5.30pm Monday to Friday. Outside those hours, please leave a message or send an email and we will contact you at the first available opportunity.
Like banks and credit unions, we are legally obliged to keep records of all our clients, even where you have been a client before. We require all our clients to bring along photo identification (passport or driving licence) and a utility bill in your name as soon as possible after you engage us to act as your solicitor so that we can keep a copy of the documents for our file and client register. We promise to keep your information confidential.
We need to know your PPS number for employment, property transfer and litigation matters as the tribunal, courts and revenue require us to notify it to them.
When you engage us as your solicitor, we are obliged to inform you in writing about your likely legal costs. We will give you information about:
- our actual charges or (where this is not possible or practicable)
- an estimate of the solicitor’s charges or (where this is not possible or practicable)
- the basis on which our charges will be made.
In contentious business, a solicitor may not calculate fees or other charges as a percentage or proportion of any award or settlement.
We give all new clients a copy of the Law Society’s leaflet on legal charges.
QUERIES AND COMPLAINTS:
If you have any concern or question about the running of your case, we want to hear about it. Your solicitor is there to act on your behalf and if you don’t understand what’s happening, please us know. And, last but not least, if you have a complaint about how your case or transaction is being run, about a completed matter or about the fees you are being or have been charged, please let us know. We promise to investigate and respond to you as soon as possible.